Difference between revisions of "Reference:GeoGebra Installation FAQ"

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[[es:Referencia:Instalación_Preguntas_Frecuentes_(FAQ)]]
 
[[es:Referencia:Instalación_Preguntas_Frecuentes_(FAQ)]]
  
==Problems with Chrome and Java Applets on OSX / Linux==
+
==Problems with Chrome and Java Applets==
* Chrome now doesn't support Java Applets on OSX, Linux
+
* Chrome now doesn't support Java Applets at all. If you upload your files to GeoGebra then they will work again
  
 
==Where has GeoGebra 4.4 gone?==
 
==Where has GeoGebra 4.4 gone?==

Revision as of 18:11, 5 December 2015

GeoGebra Installation

My computer crashed, where's my work?

Have a look in the computer's temporary folder and look for the most recent file like GeoGebraUndoInfo6533063557894725659.ggb

Quickest way in Windows: http://www.tomshardware.co.uk/faq/id-2082907/temp-folder-windows.html

Press Windows R and type

%temp%

then Enter.

What's happened to offline export as a webpage?

https://forum.geogebra.org/viewtopic.php?f=2&t=33521&p=123722#p123722

Where is the online version?

web.geogebra.org

Error "A Java Exception has occurred"

Delete this folder: C:\Users\<username>\AppData\Roaming\GeoGebra 5.0

This is a hidden folder, so can be hard to find. One way is to press <Windows>R and then copy and paste this (changing <username> to your Windows username)

explorer /n, /e, /select, C:\Users\<username>\AppData\Roaming\GeoGebra 5.0

then right-click -> Delete

GeoGebra Won't Start

Delete this folder: C:\Users\<username>\AppData\Roaming\GeoGebra 5.0

(see previous question for more details)

I updated GeoGebra, but it keeps reverting to the previous version

Delete this folder: C:\Users\<username>\AppData\Roaming\GeoGebra 5.0

(see previous questions for more details)

Support for OSX 10.6, 10.7

Please try the version with Java 7 or upgrade to OSX 10.10

Where has Java Webstart gone?

www.geogebra.org/webstart/4.2/geogebra-42.jnlp

CAS View doesn't work in the Portable version (Windows)

Right-click on GeoGebra.exe and Run as Administrator

How do I get the OSX version without going through the Mac App Store?

www.geogebra.org/portable

es:Referencia:Instalación_Preguntas_Frecuentes_(FAQ)

Problems with Chrome and Java Applets

  • Chrome now doesn't support Java Applets at all. If you upload your files to GeoGebra then they will work again

Where has GeoGebra 4.4 gone?

  • The latest installers & portable versions for GeoGebra 4.4 are here:

download.geogebra.org/installers/4.4/

Where has GeoGebra 4.2 gone?

  • The latest installers & portable versions for GeoGebra 4.2 are here:

download.geogebra.org/installers/4.2/

  • GeoGebra 4.2 WebStart is here:

www.geogebra.org/webstart/4.2/geogebra-42.jnlp

Where has GeoGebra 4.0 gone?

  • The latest installers & portable versions for GeoGebra 4.0 are here:

download.geogebra.org/installers/4.0/

  • GeoGebra 4.0 WebStart is here:

www.geogebra.org/webstart/4.0/geogebra-40.jnlp

Where has GeoGebra 3.2 gone?

  • The latest installers & portable versions for GeoGebra 3.2 are here:

download.geogebra.org/installers/3.2/

Java Errors, eg "Could not create the Java virtual machine."

  • Delete this folder:

C:\Users\<username>\AppData\Roaming\GeoGebra 5.0

Can I run GeoGebra on my iPad / Win 8 / Android Tablet?

Yes, www.geogebra.org/download

Can I run GeoGebra on my Chromebook?

Yes, install the GeoGebra Chrome App

GeoGebra won't start

Delete this folder: C:\Users\<username>\AppData\Roaming\GeoGebra 5.0

Clearing the Java Cache

  • Then Java Control Panel -> General -> Temporary Internet Files -> Settings -> Delete files...
  • To get the Java Control Panel in Windows 7/8/8.1, open Control Panel then type "Java" in the search box (top right).

Clearing the Browser's Cache

  • Internet Explorer: Internet Options -> General -> Delete
  • Chrome: "Hamburger"-> Settings -> Show Advanced Settings -> Privacy -> Clear Browsing Data
  • Firefox: Options -> Options -> Privacy -> Clear Recent History
  • Safari: Preferences -> Privacy -> Remove All Website Data
  • Other browsers: How do I clear my cache?

Java Applet Problems

First, check Java is working/supported in your browser: http://www.java.com/en/download/help/testvm.xml

  • Then Java Control Panel -> General -> Temporary Internet Files -> Settings -> Delete files...
  • To get the Java Control Panel in Windows 7/8/8.1, open Control Panel then type "Java" in the search box (top right).

Applet problems in Ubuntu 11.04

Install Java 7:

Network install (Windows)

wiki.geogebra.org/en/Reference:GeoGebra_Mass_Installation

Suppressing the "New version available" message (Windows)

  • Set this key in the Registry:

HKEY_LOCAL_MACHINE/Software/JavaSoft/Prefs/geogebra/version_check_allow = false

  • or, using a command line argument:

Command_Line_Arguments

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